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Clients' questions, comments and reviews - Archive 2

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Training seminar in Vienna - Hotel Franzenshof - July 29, 2011.
Thank you very much for sending an answer so fast.
This afternoon I have sent a booking enquiry for Franzenshof Hotel. In September I'm going to attend a training seminar in Vienna at the Austrian Standards institute located on Heinestr., next to Franzenshof Hotel. I would appreciate the possibility of being accomodated in this hotel. In my message I have mentioned the dates of arrival and departure and the type of room, as well as the requested information for payment.
Thank you very much in advance for your help and support.
Look forward to getting your confirmation.

Reservation request for 6 Dec 2011 - Hotel Hilton Vienna - July 28, 2011.
The European Psychiatric Association (EPA) has used Hotel Hilton Vienna am Stadtpark as it’s headquarter hotel for the 19th European Congress of Psychiatry held in Vienna 12-15 March 2011 and appreciated among others the easy access from the airport to the hotel.

We are now comparing opportunities to organise a small committee meeting Vienna for 8 persons on 6 December 2011 and would like to know if you would have a meeting room available as well as 1 night of accommodation in single rooms for 8 persons.

For the meeting room we would need:
- Room for 8 persons, preferably with natural day light
- Video projector
- Coffee and refreshments in the meeting room
- Lunch

We will be looking forward to receive your reply including a quotation.

Reservation Room in Wien - Hotel Congress - July 26, 2011.
Good morning,

I wish to book from 2 August to 5 August for 3 nights at Hotel Congress in Wiedner Gürtel 34, Wien at the best price and as published on public internet.
The reservation is for 4 adults in 2 double rooms, or quadruple room or 1 triple room + 1 additional bed.
The reservation is for overnight stay and breakfast.

Please let me know for the:
- availability in the indicated period,
- prices and conditions
- car park availability and costs

Booking a room at Hotel Johann Strauss - July 21, 2011.
Dear johann strauss hotel,
We would like to book a room in your hotel for 2 nights.
We will be arriving tomorrow the 22nd of july.
We are a family composed of 2 adults and 3 children ageing 16, 8 and 3 years old.
Please inform us about availabilty and prices.
Thank you
P.S: the 3 years old child sleeps between his parents on a double bed so a triple room would be enough

Austrian SIM card for blackberry mobile phone: Pension Aviano - July 19, 2011.
my wife and I have a reservation for September 8 and 9, 2011 and will need to purchase a SIM card for our blackberry mobile phone and wonder whether you have any information on where these can be purchased in Vienna. We will be traveling from Austria to Switzerland and then to Italy and would also need to know whether the SIM card purchased in Austria would work for the other 2 countries or whether we would need to purchase a new SIM card in each country. Is there anyone there who has any information to assist us.

Arrival from the train station: Art Hotel Vienna - July 4, 2011.
Can you email directions to your hotel from the Meidling train station? What is the best way to get there from the train station? My daughter is staying there next weekend and will be arriving to Vienna by train. She needs to know how to get there from the station. Thank you for any information you can provide.

Summer 2012 group visit: Hotel am Konzerthaus - June 16, 2011.
Hello, I am interested of coming to Vienna from July 15th till July 20th together with my parents. My aim is to see some hotels so that in the summer 2012 I will bring a group from my parish - because I am a pfarrer.

If I stay in your hotel, what's the rate you can give me and my parents? I would rather prefer to stay in a single room and my parents in a double room. Please give me the rate including breakfast.

If I decide to stay in your hotel and we will have a wonderful stay, I will book the rooms for summer 2012 in your hotel. Best regards and hope to see you.

God Bless you

Information for Ibis Hotel Linz - June 13, 2011.
Good morning,

is it available a double bedroom with bathroom inside the room (shower/wc/washbasin) for six nights from 13th of August (check in) to 19th of August (check out) 2011? We would like to know about price with breakfast included or not included. Is there a free parking for cars near the hotel? We have a cat with us; is it allowed to stay inside the room? Is there a special price for the cat for each day?

Thank you for giving information.

Urgent Rates request if possible please for 2012 Groups Stay at Ibis Hotel Salzburg Nord - June 1, 2011.
I hope my email finds you well

as per telephone conversation with your reception I would need some help as urgently as possibly if you can,

we are in the process of sourcing out some nice hotels to feature in our Brochure and we need some prices and tariff for Groups for 2012 next year
we deal with coach operators from the UK England

We would need a rates of Eur 49 per person per night with Dinner and Breakfast and we would be doing 4 to 5 nights minimum stay and we require to have the followings please

Porterage (free or what supplement)
Coach parking (Free or at a cost)
Welcome Drink (Local wine/Juices/Water) (Free or what cost)
Tea and coffee after Dinner (free with Dinner or at supplement?)
1 night with local music/dance for the group
afternoon tea/coffee with house Biscuits or similar
Possible open Bar from 6-10pm in the price

hotel can offer a local cookery course/wine tasting if possible for the group at a supplement if any

Groups free place policy and any other extras to make this as interesting as possible

The bookings would be any time between (April-May-Jun-Sept-Oct) on Sunday arrival for 5 nights HB basis

let me know what you have and we'll feature it for free

Reservation request for Hotel-Apartment Marien-hof - May 23, 2011.
I am interested in reserving a room at your hotel in Vienna on Monday and Tuesday, June 6-7, 2011. I can book the double room for two adults on Expedia for $97.32 per night, but was wondering if you offer better rates when booking directly with your facility, rather than through Expedia or other on-line groups. I'm also wondering about breakfast. One place where I read about breakfast, it appeared to be included in the room rate; another place, it did not appear to be included. What are the breakfast arrangements.

Bicycle storage at Best Western Hotel-Pension Arenberg - May 23, 2011.
I'm writing you to ask you some information. We'd like to book two double rooms for a night (from 13th to 14th of August) and to know if it is possible to leave our bikes in your hotel till the pick up service from Passau comes to your hotel (max 5-6 days after our departure.) and if this service is free of charge.

Awaiting for a reply, I thank you for your kindness.

Family visit to Salzburg: Schloss Leopoldskron & Meierhof - May 16, 2011.
I am travelling with my family to Salzburg in June for which would require reservations in the hotel, details as provided below:

No. Of people: 5 which includes 2 Adults and 3 Children ages 16, 15 and 12 respectively.

We would require 2 rooms adjacent to each other for the same or an apartment with 2 rooms if possible. The first room would be for 3 of us which would require an extra bed and the second room would be 2 single beds.

Arrival information for reservation at Pension Dr. Geissler Vienna - May 12, 2011.
Dear Representative,

Thank you for your confirmation of reservation at the Pension Dr Geissler from May 17 to May 23..

I am unable to find their email no. to advise them that we are likely to arrive after 6.00 pm.

We are arriving at Frankfurt International Airport on 17 May at 6.00 am and taking a train directly from the airport to Vienna. There is a train to Vienna leaving the airport at approx 10.00 am that we will catch if possible, if arrival formalities in the airport are finished. This will arrive in Vienna at approx 5.30pm, after which we will need to get into the city. If we cannot catch this train, we will catch the midday train which will arrive in Vienna approx 7.30pm, then we must get to the city.

In both cases we are likely to arrive at the Pension after 6.00 pm.

Are you able to advise them of this on our behalf? If not can you supply me with an email number that I can communicate with them? We will not be carrying phones on our trip.

Please advise. Thank you.

4 rooms for 4 persons at Pension Baronesse Vienna - May 7, 2011.
Dear Baronesse,
I saw you pension on internet but on different sites there are different information.
So, I'm asking to tel me if you have 4 rooms / 1 person per room (single, double stc) from 22-25 May 2011.
Please, tell me the prise and also way of payment 'cause I'm writing from Public Enterprise from Skopje, Republic of Macedonia and I can't tell at this moment if we can py/reserve by credit card.
Best regards from Skopje

Three danish girls at Apartment Penzingerstrasse - May 6, 2011.
We are three danish girls who are going to study at the university of Vienna for the fall semester. Therefore we would like to know if you offer long term booking on a two bedroom apartment, and if it would be possible to rent the apartment from the end of september to the end of january? And if so, what would the approximate monthly rent be?

Map and Pictures of Apartment Thurngasse at Apartments Bleckmann - May 2, 2011.
Hello VHO,

Can you send me the map and pictures of Apartment Thurngasse? I already have a floorplan of the apartment, courtesy of Hotel Bleckmann, but would like some pictures. The Hotel confirmed that the apartment is located in Thurngasse.

When I made the reservation for 14.05 - 16.06, I received a link from VHO for Apartments Bleckmann, which had an address for Gerhardusgasse 21 A, Pension Brigitta. Therefore, I thought that that is the address where we would stay from May till June.

Rooms reservation for a group of 40 people at Hotel Korotan - April 21, 2011.
Our organisation is planning a seminar on sociology in Europe (Italy, Germany and Austria) from 11th till 26th of August 2011.
Our group is going to stay in Wien from 22nd till 25th of August (3 nights), and we liked Korotan hotel.

Would you please infrom if you have enough available rooms to accomodate our group of around 40 people in these dates (twin - 15, double-4,single-2; maybe we'll need twin +1 adult if possible, just 1 or 2 rooms)?
If yes then please inform about your prices (including breakfast) with group discount and payment terms and conditions.
We also need separate single room (with breakfast and dinner) for our bus driver. Please indicate conditions (free of not).

We also will need Conference room for 1 or 2 days (23.08 or/and 24.08) from around 4-5pm till 7-8 pm.
we need chairs in rows (theater) for participans, 2 tables and flipchart for lecturer, drinking water.
Would it be for additional money or free of charge?

Quotation request for Prinz Eugen Hotel Wien - April 21, 2011.
We are an Italian Tour Operator specialized in language courses abroad, we have been in the market for 35 years and our IATA number is 382xxxx-x.

We would like you to help us with the following:
Every year we use to have a conference with our main partners/agents (mostly Italian teachers of English language). We offer them at our expense a 3 days and 2 nights trip in a 4/5 stars hotel on October, in 2011 dates are as follows: or in 15/10 out 17/10 or in 22/10 out 24/10.

We therefore would be very grateful if you could send a quotation which includes the following services:
Accommodation and food:
250 pax (please note we might reach a maximum of 300 pax) Accommodation in twin rooms on a bed and breakfast basis. Please provide single room supplement; One Buffet dinner on Saturday night (three courses menu - please provide menus) and one on Sunday night (three courses menu - please provide menus);

Meeting facilities:
One meeting room with 250/300 people capacity with laptop connection, LCD overhead projector with ansi lumens suitable for 250/300 people, screen 400 X 300 or suitable for 250/300 people, two screens if needed, at least 3 handheld wireless microphones and 1 Lavalier wireless microphones.

We would be very grateful if you can grant us a great quality of the audiovisual equipment. This is a very important point of our stay, it is essential to make sure that all that everybody is granted a good audio visual quality during the conference in order to sort out all the possible problems rising.

We also need a separate area for a workshop with at least 8/10 desks to be held after the meeting on Sunday morning. The whole (presentation + workshop) should last half a day.

One meeting room to arrange individual appointment for the whole Sunday and half day on Monday.

Should you need any further information, please do not hesitate to contact us.

We thank you in advance for your co-operation.

Information about Booking/Room, we did today Austria Classic Hotel Wien - April 15, 2011.
We did make a booking today (Thue.April 12) by ANWB/HollandInternational for four nights in a Doubleroom in your Hotel Austria Classic for coming date arrival Sat.April 16 and date departure Wedn.April 20.

1_ Please let us know what the difference is in your schedule between two High Seasonprices Euro 79 and 142 (Doubleroom), because the travelagency can´t exactly say what room we will have.

2_ Also, we want to know the difference between Doubleroom and Double Superiorroom and what the difference is, by Double Superiorroom, between two High Seasonprices Euro 99 and 169.

3_ Can we, when we want (depends on your information) change the room and what does it cost then (extra on wat we already paid) ?

4_ Does the Doubleroom also facing the quiet courtyard ?

Travel agent booking at Aparthotel Adagio Wien Zentrum - April 15, 2011.
I am an employee of a travel agency Cristal Travel Lufthansa City Center from Poland.

I have a customer who would be interested in an overnight at your hotel.

Customer interest to two singles or a suite with two separate bedrooms in the period 02.10.2011 to 15.10.2011 and breakfast.

Please inquire at a price which would be the hotel and whether it is possible for us to pay by credit card on arrival Customer?

A request from Kosovo Embassy! - April 6, 2011.
Dear Ladies/Sir's,

our Embassy will be in charge to implement o small scale project named ''Terror of Serbian occupation regime over Albanians 1844-1999'', which includes promotion of two publicist-historic books and showing of a documentary movie in duration of 20 minutes. Therefore we will need to rent a meeting room for about 150 participants and have the possibility to use a video-projector. This activity should be organized on Friday, 15th April 2011 at 7 p.m.. In this context we are searching for an adequate location for above-mentioned activities. Therefore we would like to know if perhaps your institution will be interested that this project takes place at your premises? If not, could you please recommend and appropriate place in Vienna which we could contact in this regard?

We thank you in advance for your assistance!

Late check-out at Hotel in Hernals - April 6, 2011.
Me and my boyfriend are planning to stay in Wien for a night. We arrive in the evening of 8th May. Next day our train departs in the evening - but I saw we must check-out from the hostel in the morning. Is it possible to leave our baggage at the reception after check-out?

Long-term parking at Pension Dr. Geissler - March 22, 2011.
I'm interested for a room in your place from next month but I'll come back for a proper reservation but before that I need the phone number or Internet address of the public garage next to your place because I need to leave my car there for long term.

I'm talking about the "Auwinkel-Dominikarenbastei Garage" I don't know the name of the garage or which company is servicing this garage and I was hoping you can help me with that.

Conference at Vienna InterContinental - February 9, 2011.
On behalf of the International Tax Specialist Group, I need to make arrangements for its annual conference which this year is in Vienna. The dates are Wednesday 12 to Friday 14 October.

The usual format is:
Wednesday 12 - Welcome drinks reception and dinner in the hotel.
Thursday 13 and Friday 14: Conference facilities for between 50-60 people.
Welcome coffee before conference
Mid-morning coffee break
Buffet lunch
Mid-Afternoon coffee break.
We would need between 40-50 rooms. We would include in the conference package the hotel accommodation for Wednesday and Thursday nights, but some people may wish to arrive earlier and leave later.

Please let me know if you have facilities available on those dates and, if so, we can discuss further.

Two months expat in Vienna: Mozart Apartments - February 9, 2011.
I am moving to Vienna as an expat, along with my wife, for business purposes, from 01 March to 30 April. I am searching for a fully furnished and equipped, small apartment. The apartment would be paid by my employer.

Before making any choice I have a few questions, as follow:

- Can you issue an official invoice of rental?
- Are dogs allowed in your apartment (9-years-old Labrador, house-trained, always lived in apartment)?
- May I have your final offer for 2 months period?

Apartment rental at Ferchergasse Apartments - February 9, 2011.
Good morning.
I'm writing from Pordenone, in Friuli (Italy).
I saw on internet your offers. I would be interested to know the availability and the total price for a 4 nights staying, with check-in the 5 of March and check-out the 9 of March. We are a family of four: my wife and I, a son 14 years old and a daughter 8 years old. So a 2 bedrooms accomodation would be our preferred (yet flexible) choice.
If it's possible, I would also like to know if there is availability of parking nearby, since we'll come by car, and if the kitchen furniture includes a basic (yet necessary for Italian people... accessory like a pot for cooking pasta and a colander (a "sieb" for pasta). :-)
I hope to hear you soon.
All my best wishes and thanks,

Long-term rent at Go Vienna Apartments - Jan 20, 2011.
We are 2 Canadian students who want to rent an apartment to March 12 until June 30. We are two future teachers who will be doing an internship at Lycée français de Vienne to get a better work experience. This internship is not remunerated.We were very interested in your appartments with two seperated bedroom and we have some questions:

-If we come from Canada, how does it work to rent an appartment?
-If we decide to rent, can you send us an official proof of renting?
-Which are your prices for each month of rent ?

Double charge of credit card at Palace Hostel Schlossherberge - Jan 19, 2011.
When we made a check-out on 7/01/2011, the lady on the reception said that the Hostel Schlossherberge would return the taken 45 EURO to my Master Card in 1 day, that Hostel Schlossherberge took 45 EURO out of my Card to check my paying capacity. So, I paid plus 90 EURO in addition for 1 night for 2 rooms (copy of your check in attachment). In total I paid 135 EURO and still do not receive your return of 45 EURO from your Hostel Schlossherberge notwithstanding that today is 13/01/2011 and 5 days already passed from my check-out from your hostel.

Strongly urge you to remit 45 EURO (which I paid extra for my paying capacity) within current week please.

Bedding arrangement at Hotel de France - Jan 19, 2011.
I'm interesting in booking two rooms between March 11-16. My son (7 years) and mother will be traveling with me. My mother would probably take one room, myself and son in another. One question I have is whether there are rooms available with two beds. One web-site suggested there are, but I wanted to be sure. We'd need two beds for my son and I.

Final decision for Pension Pharmador - Jan 10, 2011.
Thank you for this information. We have had a look at the details of the Hotel Continental but feel that as it is on the Mariahilferstrasse it would be quite noisy. We should prefer something quieter, on a side street.

We have had a look at the other hotels on your website and should be grateful if you would reserve a double room in the Pension Pharmador in the 7th District. If this is not possible, our alternative would be a double room with shower and toilet inside the room in the Hotel/Pension Bosch in the 3rd District.

In the case of the Pension Pharmador we should like to have parking space reserved for our Ford Focus. For the Hotel/Pension Bosch, we would wish to reserve a space in a nearby garage.

Room Interest at Private Rooms Held - Jan 10, 2011.
I am interested in a single room (one, in particular, that I saw on your website) from January 13-February 17, 2011. Before I book something, I am wondering what the rate would be for such an extended stay (5 weeks).

I am already in Vienna, and so if it's possible, I'd like to arrange a time as soon as possible to have a look.

Many thanks for your time, and I look forward to hearing from you soon!

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